Full Support & Training

We are committed to supporting our customers in various methods, to assist and guide you throughout.

Live Chat

Reach us on demand using our Live Chat facility if you have a question or require support. In most circumstances we respond instantly through the live chat.

Ticketing System

Use our bespoke web based support ticket platform. This allows you to fully track a request or issue until it is resolved. Our support system also notifies you of any actions that are required such as software updates.

Onsite Visits

We aim to visit you within approx 6 months of joining BreakerPRO and then every 1-2 years following the first visit. As our customers are based all over the UK and Ireland this is a challenge but we know how important it is to the ongoing business relationship for us to meet face to face.

Feedback & Review Sessions

Every 3-4 months we arrange a telephone chat to touch base with your team to establish: how you are getting on; if you have any issues or improvement requests; and to offer any further support and training. This allows us to maintain a regular dialog will all customers but of course you can reach us anytime to arrange these sessions.

Newsletters

We send out regular newsletters to inform customers of any new features and opportunities as well as any future development plans.

Training Sessions

We provide a step by step user guide which each member of your team can work through at their own pace and use as a reference going forward. In addition to this we provide remote training sessions once the installation has been completed. This will ensure your team get the full benefit of the BreakerPRO solution from the outset.

Still have questions? Feel free to contact us using the

Live Chat

Contact us to arrange a remote demonstration of BreakerPRO

Arrange a Demo